Certified Logistics Technician (CLT) Practice Exam

The primary goal of order picking in logistics is to ensure accuracy. This is critical because order picking involves selecting the correct items from inventory to fulfill customer orders. Accuracy in this process directly impacts customer satisfaction and the overall efficiency of the supply chain. If incorrect items are picked, it can lead to returns, delays, and additional costs associated with rectifying the errors. Therefore, maintaining a high level of accuracy helps to build customer trust and enhances operational efficiency.

While minimizing time is certainly important in the picking process to meet customer demands swiftly, and maximizing space and reducing costs are valuable goals in overall inventory management, the focus on accuracy takes precedence because it forms the foundation for successful order fulfillment. A highly accurate order picking process results in fewer discrepancies and ultimately contributes to reduced operational costs over time, but the immediate priority is to get the right products to the right customers.